Legal
Privacy Policy
How Rova Web collects, uses, and protects your information.
Last Updated: May 6, 2026
1. Who We Are
This website is operated by Rova Web LLC, a web design, hosting, and digital marketing company based in Roanoke, VA. When this policy refers to "we," "us," or "our," it means Rova Web LLC.
This policy explains what data we collect through https://rovaweb.com, why we collect it, who processes it, and what rights you have.
2. Data We Collect
Contact Form Submissions
When you submit the contact form, we collect the following information you provide:
- • Full name
- • Email address
- • Phone number (optional)
- • Service interest
- • Message body
- • Referral source (how you heard about us)
Technical Data
Our hosting and analytics services automatically collect:
- • IP address
- • Browser type and version
- • Device type and screen size
- • Pages visited and time on page
- • Referring URL
Behavior Data
Microsoft Clarity records anonymized session replays that capture mouse movements, clicks, and scroll behavior. This data is tied to a randomized session identifier, not to your identity.
3. How We Use Your Data
- • To respond to your contact form inquiry
- • To understand how visitors use the site so we can improve it
- • To protect the site from spam and abuse
- • To measure the performance of our marketing efforts
We do not sell your personal information. We never have and never will.
4. Data Processors
The following third-party services process data on our behalf when you visit this site or submit the contact form:
| Processor | Purpose | Privacy Policy |
|---|---|---|
| Rova Web LLC | Website operator. Receives copies of contact form submissions. | This page |
| Cloudflare | Hosts the site, provides CDN, DDoS protection, and Turnstile bot verification. | cloudflare.com |
| Resend | Delivers contact form emails to our inbox. | resend.com |
| Google Tag Manager loads analytics scripts. Google Analytics 4 tracks site usage and traffic sources. | google.com | |
| Microsoft | Clarity records anonymized session replays (mouse, clicks, scroll) for UX analysis. | microsoft.com |
5. Data Retention
Different types of data are kept for different periods:
| Data Type | Retention Period |
|---|---|
| Contact form submissions (email content) | Indefinite in inbox. Deletable on request. |
| Resend processing logs | 30 days |
| Rate limit data (IP addresses) | 2 minutes |
| Google Analytics data | 14 months |
| Microsoft Clarity recordings | 30 days |
| Google Search Console data | 16 months |
| Cloudflare server logs | 7 days |
6. Cookies
This site uses a small number of cookies to function and to collect analytics data:
| Category | Service | Purpose |
|---|---|---|
| Essential | Cloudflare Turnstile | Bot protection on the contact form. Required for form submission. |
| Analytics | Google Analytics 4 | Measures page views, traffic sources, and user engagement. |
| Analytics | Microsoft Clarity | Records anonymized session replays for UX improvement. |
| Tag Management | Google Tag Manager | Loads and manages analytics scripts. |
7. Your Rights
You have the right to:
- • Request a copy of the personal data we hold about you.
- • Request deletion of your contact form submission and any associated data.
- • Opt out of analytics by installing a browser extension such as Google Analytics Opt-out or by enabling Do Not Track in your browser settings.
- • Disable cookies through your browser settings. Note that disabling essential cookies will prevent the contact form from working.
To make a request, email us at contact@rovaweb.com. We will respond within 30 days.
8. Children's Privacy
This site is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has submitted data through our contact form, please contact us at contact@rovaweb.com and we will delete it promptly.
9. Data Security
All traffic to this site is encrypted via HTTPS. Contact form submissions are verified by Cloudflare Turnstile before processing. Emails are delivered through Resend over encrypted connections. While no system is perfectly secure, we take reasonable steps to protect your data in transit and at rest.
10. Changes to This Policy
We may update this policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. We encourage you to check back periodically.
11. Contact Us
If you have questions about this privacy policy or want to exercise your rights, reach out:
Rova Web LLC
Roanoke, VA
contact@rovaweb.com
(540) 519-1832